JB Coaching Privacy Policy

Privacy & Coaching Confidentiality

For my Coaching Clients

This website is the digital front door to my practice, JB Coaching. I respect that life coaching requires radical vulnerability, and I treat your data with the same level of confidentiality as our sessions.

1. Personal Information (POPIA & GDPR): As a South African-based business, I comply with the Protection of Personal Information Act (POPIA).

  • What I collect: Your name, email, and phone number when you fill out a form or book a session.
  • Why I collect it: To contact you for your sessions and send you the resources we discuss.
  • Your Rights: You have the right to ask what info I have on you, and you have the right to ask me to delete it at any time.

2. Coaching Notes & Session Data: Any notes taken during our 1-on-1 or group sessions are kept strictly confidential in accordance with the International Coaching Federation (ICF) and the Coaches and Mentors of South Africa (COMENSA) ethical guidelines.

  • These notes are stored securely and offline where possible.
  • They are never shared with third parties, advertisers, or other clients.
  • In group coaching, all participants sign a confidentiality agreement to protect the privacy of the cohort.

3. Contact Officer: If you have any concerns about your data, I am the responsible party. Jacomien Bezuidenhout

  • Email: info@jbcoaching.co.za
  • Location: Randburg, South Africa

Comments

When visitors leave comments on the site, we collect the data shown in the comments form and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.